I have no words to explain how professional McGrath Acura of Downtown Chicago is! I recently purchased a 2018 RDX and Guillermo met my expectations 100% of the way. I want to thank Randy and Noble for making this dream come true! Noble is very patient and engaged throughout the process! Randy made sure I was satisfied 100% with my purchase! Rich made finance a very smooth transition. I was also introduced to Justin (Service Manager) and Megan (Client Relations Manager) they both made my significant other and I feel like Acura was home already! I've been to many dealership , and the price, quality, and people are nothing compared to McGrath. Thank you!
Thank you Holly for making my car buying experience easy! Holly made me feel comfortable while signing and she helped me pick out a great new 2019 RDX! Thanks Noble for putting the numbers together!
I recently purchased a new acura and my experience was great! Who would think buying a car would be such a great experience. Everyone from Holly to Austin to Noble did a great job and I can't thank them enough for helping me with my vehicle purchase.
I had such a great experience at McGrath Acura of Downtown Chicago! My sales rep, Toni Hayes, was the absolute BEST! Very knowledgeable, extremely friendly, patient and an overall pleasure to work with. As a result, I drove home in a brand new 2018 ILX Special Edition the same day! I HIGHLY recommend requesting Toni when you visit.
I had a fantastic experience working with Holly. I came in with for a used card listed on TrueCar. Though it was not an Acura, Holly and the others at the dealership did their best to answer my questions and smooth over the purchase process. They were very accommodating and stayed well past closing to finish the deal. Holly was transparent and honest, which was refreshing from my other dealership experiences. Financing was not pushy with additional warranties or services. Know that they have a standard, non negotiable $900 fee that is justified as a series of body protection additions. While this is probably to pad their margins, my car was still below market value with the fee. I was just slightly annoying at first because I had not calculated for it. Also nice to know, free carwashes for however long you have the car.
My sales guy is Roman and didn't beat around the bush and this process went as smooth as you can imagine, they were straight forward and didn't beat around anything, I drove from Indiana to buy the New 2018 TLX, I did my research but they made me and my wife comfortable, no pressure in anyway, they asked what you were looking for and went from there. 100% satisfied and I will go back to them every-time I'm looking for another vehicle. Abel is the sales Manager if there is anything you need from any of these guys used or new guaranteed you will leave happy and go to sleep happy knowing you were taken care of and honest through this car buying experience.
I just purchased a new TLX and my experience was great! The management and sales staff treated me like family instead of just a number like another customer. Highly recommend this dealership
It was an awesome experience!We leased the 2018, Rdx with better priceAlso the people who was working there is helping a lot No pressure to buy!Any questions you concerned they will perpectly help you!
Great experience! Thank you Holly for making my experience painless and easy. If your looking for a new or used car reach out to Holly she's very knowledgeable and will help you get into your next vehicle.