I have to say a huge thank you to Chris in Service. Last Thursday my tires on my truck were all very low and I didn't pull into the service department until right at 5:59pm. Even though the service department closed at 6:00pm Chris greeted me with a smile and said no problem, drove me and my car into the service department checked the air and balanced the air pressure in my tires. It's the little things that make a difference. Thank you for you service and smile.
Had a great experience here with Sam M. He first focused on what I was looking for and how much I was looking to spend and found a car that was a great fit. His personalized care and no pressure attitude was a great way to buy a car. Also Justin in service finished the process by adding the extras we needed at a cost we could afford. I would highly recommend this team on your next car purchase!
Bought a 2018 RLX SPORT HYBRID , guiermo was a great salesman, highly recommend him, service was great, very nice staff- wouldn't buy from any other location!!
My daughter just purchased a 2019 RDX fromMcGrath Acura of Downtown Chicago & we were extremely pleased by the wonderful manner in which we were treated. Thank you to entire team...Guillermo, Noble,Al and Eric went out of their way to treat us royally! I recommend this dealership to anyone considering purchasing an Acura.
I could not be happier with my new car. This is my second RDX and the first from McGrath of downtown Chicago. I have been servicing 2008 since the day they opened their doors and convenience aside for this city gal, they have the best service department- honest, fair, knowledgeable and very reasonably priced. This new experience with buying a 2019 RDX was made much smoother by an excellent staff! Guillermo, Noble and Al were attentive but never over the top and most of all honest and negotiable. Eric (despite his Cardinal fandom) in finance was awesome and took the time to make sure I was satisfied with our agreement. This dealership treats their clients as family.
I had by far the best experience shopping for a vehicle at McGrath Acura of downtown. Sam Melki did an awesome job. He made me feel comfortable, didn’t rush me or make me feel pressured to purchase. If you’re shopping for a car definitely go see Sam at McGrath Acura.
The staff at McGrath were extremely patient and helpful. They had my car ready and didn’t flinch when I decided on a different color at the very last minute. Guillermo, Noble, Al and Eric made my the experience of buying 2nd new RDX an exceptional one. I look forward to servicing minutes from my home.
We just got our vehicle from McGrath and the entire experience was great. Noble and Guillermo worked really hard for us. They answered all of our questions and were able to show me the breakdown of all costs to my satisfaction. This is our first Acura and we’re looking forward to it!
Thanks to Sam Melki for providing five star service at McGrath Acura. Thanks for taking time out and going the extra mile to make sure that I was comfortable in my purchase. I purchased a great car at a affordable price!!! Thank You! Great atmosphere at Mcgrath Acura!