The best dealer to work with. Third Acura I have bought from Holly. She is the best saleswoman to work with. Attentive, patient and very knowledgeable. Every time she has made he process go so smoothly. Top quality cars and top quality customer service from McGrath Acura.
Very friendly staff. Very clean and inviting center/lounge. They do what they can to take care of you. I love getting my car serviced so I can hang out in the lounge and get work done! If I need to go somewhere, they'll either give me a loaner car, or pay for my uber to work, home, etc.
Great service best deal - Okay i was in the market for a low mileage newer used car and my search brought me to mcgrath accura a state of the art upscale dealership on the northside of chicago i went with the car in mind and i was surpised how laid back and inviting they were i was treated with respect and patienc my sales man thomas was super cool the used car sales man greated me and the finance manager closed my deal nothing pushy just good advice and respect if anybody is in the market go check them out im walked in no moneydown just fair credit and drove off with the best deal 2016 nissan maxima i recommend this dealership highy i been thru the run arounds so happy to find a home
I have been coming to this dealership for over 4 years now and I can’t imagine going anywhere else. Noble and Holly are AMAZING they are always accommodating and they work hard to make sure their their customers not only get the car they want but what works best for them. There is no “car salesman” attitude here. They assess your need and what you are looking to do with the car and make recommendations based on that. The service level is exactly what you would expect from a luxury dealer. Each customer is treated almost like family! Their service dept is great as well. I am sure I am not the only person who uses their car wash as their own personal car wash LOL.
Service is very expensive
Worked with Randy Cowley the preowned sales manager as well as Peggy Gunn. They were both very pleasant and easy to work with and we're able to give us a good deal. Walked out with a certified MDX on Christmas Eve!
I had a great experience at McGrath Acura in Downtown Chicago. Holly, my salesperson, was very knowledgeable and very helpful. She was extremely responsive even after I bought the car. Brent, from their finance department, really worked hard to get me the best financing. I did a lot of shopping around before I bought my car and McGrath in Downtown Chicago had the best prices!!! I would recommend them to my friends and family. The best part: I love my new ride!!!! You cannot go wrong with an Acura. This is the second Acura I have purchased and very proud. ? Thank you Holly, thank you Brent and thank you McGrath Acura of Downtown Chicago!!!
Service here is awesome! They explain issues with your car in layman terms and tell you the priority problems, while making recommendations so you can decide. They work really fast are are super friendly. They give you a good price too. Best Acura service department I've been to.