This is a great place to have your Acura serviced. Even my friend now brings her Honda here because she knows I have always received great service. The sales associates I have met while waiting for my car are always friendly and never creepy or pushy so I think I will be buying my next car from them.
Want a deal? Try them.
Totally pleased with experience buy from Brian. - A few months back I was looking for a car and Brian had me come over to the dealership.. The used inventory was great and they even worked with me on the price and got me financed with really no hassle at all.. Love my car and have no problems with it. Brian took good care of me so ask for him when you go in!
Thank you Brian Erlenbach - My wife and I leased our 2016 Acura RDX from Brian Erlenbach 2 years ago. That guy was the most helpful and got us the best deal. He was knowledgeable, friendly and most importantly he was professional. He didnt feel too pushy or like he just wanted a sale. Ive been in contact with him since then and we are ready to trade our 16 in and get an 18. Thanks for all of the help!!
There are few things in life I dislike more than making a significant purchase on something that devalues the moment you sign the dotted line. However, I really can't complain with the experience I had shopping at McGrath Acura of Downtown. We had the enjoyable opportunity of working with Holly Attier and Thomas Whitfield during our visit. Both individuals were very professional and knowledgeable about the product they were selling. They allowed us to drive the conversation without feeling as though we had an obligation to make a purchase that night. It was almost as though they weren't salespeople and that felt relieving. The Finance department led by Rick Tandy was quick and efficient. Finally, Eric Reichert took us for an appointment first thing the next morning to walk us through the complete technology package that came with the vehicle.Two years ago I had gone to a Toyota dealership to lease my previous car and it left a bad taste in my mouth as it relates to dealing with car dealerships. I won't go into details, but I can attest that McGrath Acura of Downtown Chicago was 180 in terms of customer service.
Good my dad he got his 2017 Acura ILX
Great experience working with Bill Tsonis. He was very helpful and answered all my questions. Within a short period of time I was driving away in my Acura. Thanks, Bill!