best customer service best cars
So, it is no surprise that I hate car shopping. After driving a car for over 10 years I knew it was time to look. I knew what I wanted and was the queen of the internet search but knew at some point I had to actually go into a dealership. Thank goodness that I walked into McGrath. I was immediately greeted by Sam who brought a genuine smile. He was friendly, knowledgeable and made me feel a bit more comfortable. Although, I walked in with the intent of looking I walked out with a car. Thanks to Sam for being patient, answering all of my questions and being genuine. You can tell that he LOVES what he does. Now, what can we do to lower the Cook County taxes??? 🙂 Thanks for a wonderful experience and easing some of my pains.
McGrath Acura Downtown Chicago is definitely a Five Star Dealership. I had a wonderful car buying experience with Guillermo Perez as he is very knowledgeable, very professional, very helpful, and very tall. Just the type of person you like to look up to. My RDX is great. Thanks G.
Just had a great first experience at the McGrath service department with my new RDX. Kevin Carroll was extremely pleasant, polite, and courteous. The kind of reception you’d expect at a luxury car dealership. Kevin has guaranteed I’ll be coming back for all future service appointments
I had a great experience at McGrath and Sam made that happen. Sam was extremely knowledgeable and made sure I walked out with everything I wanted. Thanks Sam for a great car buying experience.
I went to McGrath Acura a couple weeks ago to see both my mom and sister get a new car. Oscar gave great customer service. Speaking both Spanish and English helping my parents lean towards to a new car. And not only Oscar helped us get one car but two. Oscar was flexible enough to stay longer after hours to get us approved and walk away with a new car. Oscar also built a great trust relationship with us making sure all of our answers where answered. I personally would go back and get myself a new car and only ask for Oscar with this great experience. Ask for Oscar!!!
Thank you Sam and McGrath!Although for me this is one of the most dreadful things to go trough, I have to say the McGrath team made it a nice experience.The showroom is awesome and everyone we met had a very professional demeanor.Parking is readily available, and inventory was plentiful with lots of options.Our salesman, Sam, was genuinely nice, helpful and patient with us until we were absolutely satisfied and completely happy with our choice. I would definitely buy here again.Can't wait to take my new girl on the road!